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What to Do If You Are Behind on Bills

Struggling to pay your bills can feel overwhelming, but you are not alone. Research by the Financial Conduct Authority has shown that 7.4 million UK adults feel "heavily burdened" by their financial commitments, with many struggling to keep up with payments amid rising living costs. If you are behind on your bills, here is how to regain control of your finances and find a path forward.

Calculate how much you owe

Start by listing your debts, including any missed payments on energy bills, council tax, rent or car payments. It is essential to know exactly how much you owe and who you owe money to so you can prioritise and develop a realistic plan to catch up.

Prioritise your debts

Focus on priority debts first, like council tax arrears, rent, energy bills and mortgage payments. Falling behind on these can lead to serious consequences, such as losing your home or having key utilities switched off. Once the essentials are covered, payments to lower-priority debts, like credit card payments or personal loans, can be negotiated with your lenders.

See if you are eligible for financial support

If you have missed payments, don't ignore the problem. Most lenders have teams that can help and there are also government schemes, benefits or grants designed to help people on low incomes. For example:

Review and adjust your budget

A monthly budget can help you identify areas to cut back and free up extra money to repay your debts. Start by tracking your expenses and categorising them into essential (e.g., food, rent, utilities) and non-essential (e.g., subscriptions, takeaways).

Seek free debt advice

If you are feeling overwhelmed, professional advice can make a big difference. Organisations like Citizens Advice, StepChange, and National Debt Line offer free guidance to help you deal with your financial situation. They can also help you negotiate with creditors, manage court orders and set up a Debt Management Plan (DMP).

Avoid high-interest solutions

While payday loans or credit cards may seem like a good quick fix, they often come with high interest rates that can make things much worse. Instead, explore safer alternatives like government-backed loans or zero-interest payment plans.

Look for long-term solutions

Preventing missed payments in the future requires more than addressing the immediate crisis. Here is how to set yourself up for financial security:

Don't dig your head in the sand

Falling behind on bills can be incredibly stressful, but support is available if you are struggling to pay. The options available to you will depend on your individual circumstances, but they can include negotiating a payment plan, seeking benefits or getting free advice. Remember, you are far from alone and, sadly, many UK households are currently facing similar challenges. However, with the right help and resources, you can manage your financial situation today and move forward to a more secure future tomorrow.

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For more helpful information about how to manage your money, different financial products or what we do at Polar Credit, take a look at our Info Hub.